Terms and Conditions

Effective Date: 1 August, 2026

Welcome to Raas. By accessing our website or purchasing our products, you agree to the following Terms & Conditions. Please read them carefully before using our website.

General

These Terms & Conditions govern your use of the Raas website and the purchase of products offered by us. By accessing or using our website, you agree to be bound by these terms.

Raas reserves the right to update or modify these Terms & Conditions at any time without prior notice. Any changes will be effective upon publication on this page.

 

 

Product Information

Every Raas piece is thoughtfully handcrafted using handwoven textiles.

Due to the artisanal nature of our products, slight variations in colour, weave, texture and finish are a natural characteristic of handcrafted textiles and should not be considered defects. These variations reflect the uniqueness of every piece.

While we strive to present product colours as accurately as possible, actual colours may vary slightly depending on your screen or device settings.

 

 

Pricing & Availability

All prices are listed in Indian Rupees (INR) unless otherwise stated.

Prices, product availability and specifications are subject to change without prior notice.

Raas reserves the right to discontinue any product at any time.

 

 

Orders

Orders are confirmed only after successful payment and acceptance by Raas.

We reserve the right to cancel or refuse any order in the event of pricing errors, stock unavailability, suspected fraudulent activity or any other unforeseen circumstances. In such cases, any payment received will be refunded in full.

 

 

Shipping

Shipping timelines and delivery details are governed by our Shipping Policy.

While we endeavour to deliver all orders within the estimated timelines, delays caused by courier partners, customs, weather or other unforeseen circumstances may occasionally occur.

 

 

Returns & Exchanges

Returns and exchanges are governed by our Return & Exchange Policy.

 

 

Intellectual Property

All content on this website, including but not limited to photographs, artwork, designs, graphics, logos, text and other creative materials, is the intellectual property of Raas unless otherwise stated.

No content may be copied, reproduced, modified, distributed or used without the prior written permission of Raas.

 

 

Website Use

You agree not to:

  • Use the website for any unlawful purpose.

  • Interfere with or disrupt the operation or security of the website.

  • Attempt to gain unauthorised access to the website or its systems.

  • Misrepresent your identity or provide false information.

 

 

Limitation of Liability

To the fullest extent permitted by law, Raas shall not be liable for any indirect, incidental or consequential damages arising from the use of our website or the purchase of our products.

Our total liability shall not exceed the amount paid for the product in question.

 

 

Governing Law

These Terms & Conditions shall be governed by and interpreted in accordance with the laws of India.

Any disputes arising out of or in connection with the use of this website or the purchase of products from Raas shall be subject to the exclusive jurisdiction of the competent courts in Bhubaneswar, Odisha.

If any provision of these Terms & Conditions is found to be invalid or unenforceable, the remaining provisions shall continue to remain in full force and effect.

Our failure to enforce any provision of these Terms & Conditions shall not constitute a waiver of our right to enforce such provision at a later time.